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Tiles Brisbane

If you’re looking for quality tiles in Brisbane you’ve found the perfect place! At online tile based in queensland we have a wide selection of tiles to cover all your projects needs. We are a Brisbane based tile store and here to make your tiling journy enjoyable. 

Discover Tiles Brisbane
Latest Online Tile Trends

Discover the Latest Brisbane Tile Trends Online. We pride ourselves on our carefully selected and extensive range of Tiles Online. From bathroom tiles to patio tiles or even subway mixes.So stay Ahead of the Curve with Our Latest Tile Trends Online

When it comes to Tiles in Brisbane, we've got you covered.

At our store, we take pride in offering a wide range of tile options that cater to different tastes, budgets, and project requirements. Whether you're looking for ceramic or porcelain, we've got you covered with an extensive collection of top-quality products

Tiles Brisbane is our home.

We understand that home improvement projects can be significant milestones. As a small local business, we are passionate about empowering homeowners, designers, and contractors alike to bring their visions to life. Your projects aren’t just transactions to us – they’re opportunities to make a meaningful difference in your spaces and, by extension, in the wider Brisbane community.

Your New Go-To Tiles Brisbane Store.

Helping you tile your queensland home, 1 square meter at a time.

Our office is located in Brisbane but we ship all over Australia meaning you can get your favorite tiles wherever you are.

Brisbane based customer support

Ready to kick off your Tiles Brisbane project?

So are we

We’ve made it easy to browse and purchase tiles in brisbane
from the comfort of your couch.

why Choose us?

Online Tile - Tiles Brisbane

We believe that whatever project or task you have on your hands, it should be stress-free from start to finish but more importantly affordable. We are taking a step into the future and are completely online, this insures we can keep our products prices as low as we can whilst still delivering quality service. Picking the right tiles for your project can be a daunting task, but with our simple sample ordering process and high stock levels, you can rely on us to deliver your tiles quickly and effectively. Whatever you’re looking for from wall tiles to floor tiles or even pool tiles our wide selection of quality tiles will be sure to have something for you. Online Tile is here to help your tile shopping experience be as enjoyable as it can be. Explore our range of beautiful porcelain tiles, ceramic tiles, Terrazzo style tiles, outdoor tiles and many, many more today.

We would love to be a part of your project!

Brisbane's Frequenlty Asked questions

At Online Tile Brisbane, right here in Newstead, we’re proud to be Brisbane’s largest tile supplier, offering a massive selection of natural and manufactured tiles for every project, style, and budget. We serve Brisbane and the broader South East Queensland area with competitive pricing and top-quality tiles. Whether you’re after bathroom tiles, kitchen tiles, or outdoor tiles, we’ve got options to suit every need. Because we’re based locally, we’re able to keep prices affordable and provide reliable tile delivery in Brisbane, which makes us the go-to tile shop near you.

Our range includes tiles for bathrooms, kitchens, outdoor spaces, and more, with materials like ceramic, porcelain, marble, slate, and mosaic. Natural tiles bring unique textures and patterns, while manufactured options offer durability and variety. From anti-slip bathroom tiles to stylish kitchen backsplashes and durable outdoor options, our tiles are designed to withstand Brisbane’s lifestyle and climate, ensuring both beauty and longevity in any space.

We pride ourselves on offering some of Brisbane’s most competitive prices. Being locally based in Newstead allows us to keep our costs low while maintaining high quality, so you get excellent value on every tile purchase. We’re committed to affordability without sacrificing durability or style, making it easier for you to bring your project to life within budget.

Our delivery service covers Brisbane and the broader South East Queensland area. Whether you’re in the heart of the city or on the outskirts, we’ll make sure your tiles arrive on time and in perfect condition. With us, you can count on timely delivery to keep your project moving forward smoothly.

Customer satisfaction is everything to us. Our knowledgeable team is here to guide you in selecting the right tiles, explaining the differences between materials, finishes, and styles so you can make an informed choice. We’re always ready to answer questions about your project, from the selection process to maintenance tips after installation.

Our tile categories cover every area of the home, and each is available in a variety of styles and sizes. We offer classic floor and wall tiles for living spaces, bedrooms, and hallways, as well as decorative tiles for accent walls and unique designs. For large open areas, our large-format tiles create a seamless look with fewer grout lines, making maintenance easier and providing a modern aesthetic.

We’ve found that our visual selection process and tile samples allow you to see and feel the tiles before you make a full purchase. This way, you know exactly what you’re getting and can be confident the tile’s color, texture, and finish match your vision. Our samples are available for many of our tiles, so you can experience the quality firsthand before committing.

Our clients love the ease of working with us and appreciate that we offer both quality and affordability. Many people come to us because they’ve searched for the “best tile shop near me” and discovered we’re right here in Newstead. We’ve helped countless homeowners and professionals find the perfect tiles for their projects, which is why we’re known as Brisbane’s trusted tile supplier.

Explore our tiles online, or visit us in person to see why Online Tile Brisbane is the top choice for tile shoppers. With our wide selection, great prices, and dedicated service, we’re confident you’ll find everything you need.

Our warehouse is based right here in Brisbane, Australia, and it’s an essential part of how we keep things running smoothly for our customers. Having a local warehouse means we’re able to stock a large variety of tiles right here in the city, so when you need something, it’s close at hand. This setup helps us stay responsive to your needs, allowing for quick and reliable service whether you’re picking up an order or arranging a delivery.

We know that getting the right tiles on time can make all the difference in a project, and that’s why we prioritize having a well-stocked, organized space ready to serve you. Our Brisbane location gives us flexibility to offer you a wide range of options without the wait, so when inspiration strikes, you don’t have to hold back. Our warehouse team works carefully to ensure every order is prepped, checked, and ready for a smooth pickup or delivery experience.

Because our warehouse is local, we also have the chance to offer you a personalized experience. Whether you’re ordering tiles for a large renovation or just need a few samples to get started, our team in Brisbane is here to make sure everything is handled with care. We take pride in offering this hands-on approach, and our team is always available to answer questions, help load tiles, and make sure your order is just right.

If you need help with transportation, don’t worry. We can coordinate delivery from our warehouse straight to your doorstep or project site. We understand that sometimes managing logistics can feel like an added hassle, so we’re here to make it as easy as possible, ensuring your tiles arrive safely and on time.

At the end of the day, our Brisbane warehouse isn’t just a storage space – it’s a crucial part of our commitment to serving you well. By keeping our stock close and our service personal, we’re able to make sure you have a seamless experience from start to finish. Thank you for trusting us with your project, and know that our team here in Brisbane is dedicated to helping bring your vision to life.

Most certainly! We love that you’re interested in seeing our products up close, and we completely understand the desire to feel and see tiles in person before making a final decision. While the beauty of our company lies in its online-only nature, which allows us to keep our purchase costs as low as possible, we’re here to make sure you have the information and resources you need to feel confident in your choice.

By operating exclusively online, we’re able to significantly reduce overhead expenses—things like rental fees, utilities, and other costs that come with managing physical storefronts. This allows us to pass these savings directly on to our customers, so you can enjoy top-quality tiles at some of the best prices available. We’re proud of this approach because it means we can focus on offering a wide selection of tiles without the added costs of a traditional showroom. The result? Great prices for you without compromising on quality or variety.

Though our warehouse is not open to the public, we’ve created a simple, straightforward sample ordering process that allows you to experience the quality and look of our tiles right at home. We understand that choosing tiles is a big decision, and there’s nothing like being able to hold a sample in your hand, observe how it looks in your space, and imagine how it will fit with your overall design. That’s why we offer samples of most of our tiles, so you can explore your options in a comfortable, familiar setting.

Ordering samples is easy: simply browse our website, select the tiles you’re interested in, and order samples directly from the product pages. We make sure our samples reflect the true quality and color of each tile, so there are no surprises. Plus, our team is here to answer any questions you may have about specific materials, finishes, or styles, so don’t hesitate to reach out if you need guidance.

Another benefit of our online model is that it allows us to streamline our operations and focus more on providing you with a seamless shopping experience. With everything available online, you can take your time exploring our selection without any pressure. You’ll find detailed descriptions, high-quality images, and specifications for each tile on our website, so you can learn as much as possible about each product before making a decision. Our goal is to give you all the information you need in an easy-to-navigate format, so you feel completely comfortable with your purchase.

If you have any concerns or need help choosing the right tile, we’re here for you. Our customer service team is available to chat with you over the phone, via email, or through online messaging. We’re always happy to assist with anything from color recommendations to explaining the benefits of different materials. We want to make sure you’re thrilled with your choice, and we’ll work with you to make sure you get exactly what you’re looking for.

While we may not have a physical showroom, our website serves as an accessible, comprehensive catalog that you can browse anytime, anywhere. We’re constantly updating it with new styles and popular designs, so you’ll always have the latest options at your fingertips. We believe this modern approach is not only more cost-effective but also more convenient, letting you shop and explore at your own pace, without the need to travel to a physical location.

For those who feel they’d like to see larger samples or a broader view of the tiles, we encourage you to order multiple samples. This can give you a better sense of how different tiles work together, especially if you’re planning to mix and match styles in your space. Seeing the samples side by side in your own lighting and environment can help you visualize the final look and ensure it meets your expectations.

At the end of the day, our focus is on making the tile-buying experience as easy, affordable, and enjoyable as possible. We understand that some customers may be used to the traditional model of visiting a showroom, and we’re here to make sure you still feel fully supported in every step of your journey, even if it’s done from the comfort of your own home.

Thank you for considering us as part of your project. We’re excited to bring you beautiful, high-quality tiles at a fraction of the usual cost and look forward to helping you find exactly what you envision for your space. Whether you’re transforming a bathroom, designing a kitchen backsplash, or upgrading an outdoor area, our team is here to ensure you have a smooth and satisfying experience.

We hope our commitment to quality, affordability, and convenience shines through every aspect of our service. If there’s ever anything more we can do to help you feel confident and excited about your tile choices, please let us know. We’re just a phone call, message, or email away, and we’re always delighted to assist in any way we can.

Yes, we’re pleased to offer international shipping! We know that high-quality tiles can be hard to find in certain regions, so we’re committed to making our Brisbane tiles available to customers worldwide. Our goal is to share the beauty and quality of our products beyond Australia, ensuring that wherever you are, you have access to our carefully curated range.

Based in Brisbane, we operate out of a local warehouse where we stock a large variety of natural and manufactured tiles. Having a Brisbane-based warehouse allows us to manage inventory efficiently, keeping our products organized and ready for shipment. This setup ensures that whether you’re ordering from within Australia or internationally, your tiles are carefully prepared and packed to arrive in pristine condition.

We understand that ordering tiles internationally can sometimes feel daunting, but we’ve streamlined the process to make it as smooth and straightforward as possible. We work with trusted logistics partners who specialize in international shipments, allowing us to deliver our tiles to a wide range of locations with reliability and efficiency. Our team is here to assist you every step of the way, from answering questions about tile specifications to ensuring your order is securely packaged for its journey.

Our international customers appreciate that they can rely on the quality of our tiles and the professionalism of our service. Whether you’re ordering a small sample or a larger quantity for a significant project, we handle each order with the same level of care and attention. By managing our shipments directly from our Brisbane warehouse, we maintain full control over the packing and shipping process, ensuring that your tiles reach you safely, no matter the distance.

We are proud to bring Brisbane tiles to the global market, and we’re dedicated to providing excellent service to our international customers. If you have any questions about shipping costs, delivery times, or the specifics of ordering tiles from overseas, please don’t hesitate to get in touch. Our team is always available to help with any inquiries, making your experience with us as seamless and enjoyable as possible.

Thank you for considering our tiles for your project, and we look forward to helping you create beautiful spaces, wherever you may be.

Yes, we’re delighted to let you know that we have locations across Australia! In addition to our main base here in Brisbane, you can find us in Sydney, Melbourne, Adelaide, Perth, and the Northern Territory. Having multiple locations allows us to serve a wider community, bringing our high-quality tile collections to more people across the country. We know that finding the right tiles can transform a space, and we’re excited to make this experience more accessible to Australians, no matter where they’re located.

Each of our locations is dedicated to maintaining the same standards of quality and service that you’d find at our Brisbane base. Whether you’re in the bustling city of Sydney, the cultural hub of Melbourne, the beautiful city of Adelaide, the vibrant area of Perth, or somewhere in the Northern Territory, we’re here to make your tile-shopping journey as easy and enjoyable as possible.

Our teams in each location are highly knowledgeable and passionate about helping you find the perfect tiles for your project. We understand that everyone’s needs are different, and whether you’re designing a modern bathroom, a cozy kitchen, or an inviting outdoor area, we’re here to guide you through our collections and help you choose tiles that suit your unique style and vision. Our goal is always to make sure you feel supported and informed at every stage of your project, from initial ideas to the final purchase.

We believe in the importance of connecting with our customers, which is why each of our locations strives to create a welcoming and friendly environment. We want you to feel at ease as you explore our collections, ask questions, and make decisions. Choosing tiles is an exciting part of any project, and we’re here to make sure it’s a positive, satisfying experience for you. Our staff members are always ready to share insights, offer advice, and provide detailed information about our tiles, so you can feel confident in your choices.

One of the benefits of having multiple locations is that we’re able to maintain a wide variety of stock across the country. Each location has access to an extensive range of tiles, from natural stones like marble and slate to durable options like porcelain and ceramic. This means that you’ll find a great selection, no matter which location you visit. And because we’re committed to quality, you can trust that each tile meets our high standards, bringing both beauty and durability to your space.

We understand that sometimes it’s helpful to see tiles in person, feel their texture, and visualize how they’ll look in your own home or workspace. That’s why we’ve made it a priority to have multiple locations where you can explore our range up close. Each location offers samples and displays to help you get a real sense of how different tiles will work in your project. We’re here to answer any questions you may have about the materials, finishes, and applications of each tile, so you can make an informed decision that feels right for you.

Our presence in Sydney, Melbourne, Adelaide, Perth, and the Northern Territory also enables us to offer faster and more efficient delivery services. With locations spread across Australia, we’re able to manage logistics more effectively, ensuring that your tiles arrive when you need them. This localized approach to delivery helps us reduce wait times and makes it easier for you to stay on schedule with your project. Our teams coordinate closely to make sure that every order, whether big or small, is handled with care and attention to detail.

We know that every project is unique, and our teams in each location are dedicated to making sure your individual needs are met. Whether you’re looking for advice on color matching, guidance on tile sizes, or help with installation tips, we’re here to assist. Our commitment to customer satisfaction means that we’re always available to support you, whether you’re browsing in one of our stores or speaking to us on the phone.

If you’re located near one of our other locations in Sydney, Melbourne, Adelaide, Perth, or the Northern Territory, we invite you to visit us in person. Seeing the tiles up close can bring a new level of inspiration and clarity to your project. We understand that it’s important to feel confident in your choices, and sometimes there’s nothing like experiencing the quality and beauty of our tiles in real life to help you make that decision.

We’re proud to serve communities across Australia, and we’re constantly inspired by the projects our customers create with our tiles. Our team members in each location take great pride in helping bring these visions to life, and we’re grateful for the trust our customers place in us. Whether you’re a homeowner, a designer, or a builder, we’re here to ensure you find tiles that will bring warmth, style, and durability to your spaces.

Each of our locations is more than just a place to buy tiles—it’s a place where you can feel supported, inspired, and understood. We’ve put a lot of thought into creating spaces where you feel welcome and where finding the perfect tiles for your project is a stress-free experience. Our goal is always to make your journey with us as smooth and enjoyable as possible, from the moment you step into one of our locations to the day your tiles are delivered.

Thank you for considering us for your project, and for taking the time to learn about our other locations. Whether you’re based in Brisbane or closer to one of our other locations, we’re here to support you every step of the way. We look forward to helping you find tiles that not only meet your needs but also bring a sense of beauty and harmony to your space. Please feel free to reach out to us with any questions or to visit one of our locations—we’re always here to help.

es, absolutely! We’re here to help make your tile-buying experience as easy and enjoyable as possible. If you have any questions, please feel free to reach out to us. Our email address is hello@onlinetile.au, and you can reach us by phone at (07) 2113 3041. We’ve also made these details readily available on our Contact page, so they’re always easy to find whenever you need them.

We understand that buying tiles is an important decision, and we want to make sure you feel completely supported from start to finish. Whether you’re selecting tiles for a small home project or a large-scale renovation, our team is here to provide all the assistance you need. We take pride in making our process—from the moment you reach out to the delivery of your tiles—as seamless as possible.

When you first contact us, whether by phone or email, you’ll connect with a knowledgeable member of our team who’s ready to listen to your needs, answer your questions, and guide you in the right direction. We know that each project is unique, and we’re happy to take the time to understand your vision, preferences, and any specific requirements you might have. If you need help choosing between different tile types, understanding how certain materials will perform in your space, or even discussing delivery options, we’re just a call or message away.

Our process has been designed with your convenience in mind. Once we’ve helped you select the perfect tiles, placing an order is straightforward and hassle-free. Our team can guide you through this step, whether you’re ordering online or arranging your purchase through one of our representatives. We want you to feel confident that your order is exactly as you envisioned, so we double-check every detail with you to make sure everything is accurate.

After you place your order, our logistics team steps in to ensure a smooth journey from our warehouse to your location. Because we manage everything from our Brisbane warehouse, we have full control over the handling and preparation of your tiles. Each order is carefully packed to ensure the tiles are protected during transit, so they arrive in pristine condition, ready to bring your project to life.

Throughout the process, we’re available for any questions or updates you may need. If you’d like to check on the status of your order or adjust your delivery schedule, just give us a call or send us an email. Our team is dedicated to keeping the lines of communication open, so you’re always in the loop and can feel assured that everything is progressing smoothly.

Delivery is an essential part of our commitment to a seamless experience. Our team coordinates with trusted carriers to provide timely and reliable delivery to your location. Whether you’re based locally in Brisbane or further afield, we aim to get your tiles to you as quickly and conveniently as possible. We’ll provide updates and estimated delivery times, and if there are any specific instructions needed for your location, we’ll make sure to accommodate them.

We understand that sometimes things come up, and plans may change. If you need to adjust your delivery timing or have any other last-minute requests, please don’t hesitate to reach out. We’re flexible and willing to work with you to make sure your delivery fits seamlessly into your schedule. Just let us know how we can help, and we’ll do our best to accommodate.

Our customer service doesn’t end at delivery. We’re always available for follow-up questions, whether you need tips on installation, advice on tile care, or information about future orders. We’re here to be a resource for you throughout the lifetime of your tiles, ensuring they continue to look beautiful and perform well for years to come. If you need any additional products, like grout or sealant recommendations, or advice on cleaning and maintenance, feel free to reach out anytime.

At Online Tile, we believe that a great experience is built on open communication, reliability, and a personal touch. We’re here to make sure you’re comfortable and confident every step of the way. No question is too small or too complex, and we truly enjoy connecting with our customers to help make their projects a success. Our commitment to providing quality service and a seamless process is something we take very seriously, and we’re honored to be a part of your project.

So if there’s anything you need, whether it’s help with tile selection, updates on your order, or guidance on delivery and installation, please reach out. You can contact us at hello@onlinetile.au or (07) 2113 3041. We’re here to support you every step of the way, from the moment you start planning your project to the day your tiles are installed. Thank you for trusting us with your vision, and we look forward to helping you create a beautiful space.

Yes, you absolutely can! We’re pleased to offer a convenient local pickup option for customers who prefer to collect their tiles directly from our Brisbane warehouse. By choosing pickup, you have the flexibility to retrieve your order at a time that suits you, and you can skip the wait for delivery. Our warehouse is located in Brisbane, Australia, and we’re thrilled to welcome customers who’d like to pick up their tiles in person.

Once you place an order and select the “local pickup” option at checkout, our team will begin preparing your items for collection. We understand that timing is important, so we’ve made this process as seamless and organised as possible. After your order is confirmed, we’ll issue you a unique order pickup code along with a scheduled pickup date. This code helps our team identify your order quickly, making the pickup experience smooth and efficient.

To ensure the best possible experience, we ask that you reach out to us in advance to confirm your pickup appointment. Scheduling a pickup time allows us to have everything ready for you upon arrival, minimising any wait time and ensuring you have the assistance you need. When you arrive at the warehouse, our friendly team will be ready to help you locate your order, confirm your pickup code, and assist with any loading requirements.

Our Brisbane warehouse is more than just a storage space—it’s where we carefully handle and manage our extensive tile inventory. Located in a convenient part of the city, our warehouse serves as the operational hub for our business, allowing us to offer high-quality tiles with a hands-on approach to order management. Each order is handled by our experienced team to ensure it meets our quality standards, from the moment it’s picked to the time it’s ready for pickup or shipment. By managing orders directly from our warehouse, we’re able to maintain control over product quality, packaging, and handling, which is why we’re confident in the condition of every tile that leaves our facility.

For those who choose to pick up their tiles in person, the process is simple and straightforward. Once your order is placed and confirmed, and the local pickup option is selected, we’ll get to work on preparing your tiles. You’ll receive an order pickup code along with a confirmation email that includes your scheduled pickup date and other relevant details. This code helps us efficiently locate and verify your order when you arrive, so you can be in and out with minimal delay.

Upon arrival at our Brisbane warehouse, please have your pickup code handy. This is essential for a quick and accurate retrieval of your order. Once you provide the code to our staff, they’ll assist with locating your order and guiding you through the process. If you have any questions at this stage—whether it’s about your tiles, installation tips, or anything else—our team is available to offer guidance and support. We want to ensure you leave with not only your tiles but also the confidence and information you need to complete your project successfully.

For larger orders or heavier tiles, we recommend bringing a vehicle capable of transporting your items securely. Our warehouse team is happy to assist with loading and making sure your order is packed safely for transit. If you’re unsure about the size or weight of your order, feel free to contact us beforehand; we can provide details on the dimensions and weight to help you plan accordingly.

We also recognise that plans can sometimes change. If you need to reschedule your pickup time or require additional assistance, just give us a call or send an email. Our team is flexible and understanding, and we’re here to accommodate your needs as best we can. Whether you need to adjust your pickup date, add items to your order, or confirm the order details, we’re only a message away.

Choosing local pickup from our warehouse provides you with the benefit of seeing our tiles in person and verifying the quality and colour before bringing them home. This can be especially helpful for projects where precision is essential, and you want to be completely satisfied with every aspect of your purchase. It’s an opportunity to ensure that your tiles meet your expectations right there on-site.

In addition to the warehouse, we have a showroom area where you can view some of our most popular tiles and styles. While the main focus of our facility is efficient order management and storage, the showroom allows customers who visit for pickup to get an up-close look at other tiles in our collection. If you’re considering additional purchases or looking for inspiration for future projects, feel free to explore the showroom and discuss options with our staff.

Our team members in Brisbane are knowledgeable about all aspects of our tiles, from material and durability to installation tips and design trends. They’re available to answer questions about tile care, best practices for installation, and other aspects of your project. We believe in building lasting relationships with our customers, and we’re committed to making every visit to our warehouse a positive and informative experience.

Our local pickup service is designed to make tile collection easy, efficient, and enjoyable. We understand that some customers prefer to handle their own logistics, and we’re here to support that choice with a process that’s clear and organised. With our order pickup code system and scheduled pickup dates, you can count on a smooth experience from start to finish. We’re dedicated to providing the same level of care and attention in our pickup process as we do in every other part of our service.

Thank you for choosing our tiles for your project, and we look forward to welcoming you to our Brisbane warehouse. Whether you’re picking up a small sample order or a full set of tiles for a large installation, we’re here to ensure the process is seamless, supportive, and convenient. If you have any questions or need assistance with the pickup process, please don’t hesitate to reach out. Our goal is to make your tile shopping experience as satisfying and stress-free as possible.

Yes, absolutely! We know that timing is important for every project, and we want you to feel informed and assured about your order’s delivery. For all online and phone orders, you’ll receive a tracking number from our local Brisbane warehouse as soon as your order is dispatched. This tracking feature is designed to give you real-time updates on your order’s journey, allowing you to know exactly when to expect your tiles and plan your project schedule with confidence.

Our delivery process is seamless and designed with your convenience in mind. Once you place an order, our Brisbane team begins preparing it promptly, ensuring that each tile is carefully selected, inspected, and packaged to arrive in perfect condition. From the moment your order is confirmed, we keep you in the loop about its progress. As soon as your order leaves our warehouse, we’ll send you a confirmation email with your unique tracking number. This way, you can monitor your order’s status every step of the way.

Our local Brisbane warehouse is central to how we manage the entire order process, from preparation to delivery. Because we control the handling and packing of each order right here on-site, we’re able to ensure the highest standards of care. We understand that tiles are a substantial and often fragile item to ship, and we take extra precautions to protect them during transit. Each package is checked for accuracy and quality, so when it leaves our warehouse, you can trust that it will arrive just as you envisioned.

The tracking system we use is reliable and user-friendly. Once you receive your tracking number, you can simply enter it on our carrier’s website to view the estimated delivery time, current location, and any transit updates. Our tracking system offers real-time information, so you’ll know exactly where your order is and when it’s expected to reach you. This level of transparency allows you to prepare for the delivery and coordinate any necessary help for unloading or handling the tiles upon arrival.

If you’re working within a specific timeframe, we understand that precise timing is crucial. Knowing exactly when your tiles will arrive enables you to stay on schedule, especially if you have contractors or installation plans already arranged. The tracking information allows you to plan accordingly, ensuring that there are no surprises or delays that might impact your project timeline. We want your experience with us to be smooth and hassle-free, and keeping you updated on delivery times is an important part of that commitment.

In the event that you have questions about your order’s status or if there are any unexpected changes in delivery, our team is here to help. You can reach out to us directly, either by phone or email, and we’ll happily provide any additional details or support you need. Our customer service team in Brisbane has direct access to our logistics partners, so we can provide accurate, up-to-date information on your delivery’s progress. We’re committed to ensuring that your order reaches you as expected, and we’re always ready to assist if any adjustments are necessary.

One of the benefits of our Brisbane-based warehouse is that it allows us to maintain full control over the delivery process, from the initial packing to the final handover to our trusted carriers. Our team works closely with local and national delivery providers who share our commitment to quality and reliability. This collaboration ensures that your tiles are transported safely, and by choosing partners who align with our values, we’re able to maintain the high standards our customers expect.

When it comes to delivery, we also offer flexible options to cater to your specific needs. If you’d like to arrange a preferred delivery date, or if there are particular instructions you need us to follow (such as a gated property or specific unloading instructions), just let us know at the time of order. We’ll do our best to accommodate any special requests, making the delivery process as convenient as possible for you.

For larger orders or bulk tile shipments, our team takes additional care in coordinating with our carriers to ensure that the order is handled with the necessary equipment and expertise. We recognise that larger shipments may require specialised handling, and we work to make sure these orders arrive in excellent condition, no matter the size. Rest assured, each order, regardless of size, is treated with the same level of attention and care.

If you have any questions about your tracking number, our team is here to help guide you through the process. We want you to feel confident and reassured about your order, so if there’s anything you’re uncertain about, don’t hesitate to reach out. From explaining tracking details to offering advice on coordinating delivery, we’re committed to supporting you every step of the way.

Our approach to delivery reflects our dedication to a seamless, customer-focused experience. We understand that for many of our customers, tiles are a vital part of their project, and knowing when they’ll arrive is essential to keeping plans on track. That’s why we go above and beyond to ensure timely, accurate delivery with full transparency.

We take great pride in the positive feedback we receive from our customers about our efficient delivery process. Many have told us that having access to tracking information brings peace of mind, allowing them to plan their projects without concern. It’s always our goal to provide this level of satisfaction and reliability, helping our customers feel at ease from the moment they place their order to the time it arrives at their door.

Once your order is dispatched from our Brisbane warehouse, you’ll receive a tracking number via email. This tracking number provides real-time updates on your order’s journey, ensuring that you know exactly when to expect your tiles. Should you have any questions or require assistance with your delivery, our team is just a phone call or email away, ready to offer help and support.