Get in contact

Our company is based in Brisbane, Australia.

Our warehouse is also located in Brisbane, Australia.

The beauty of our company lies in its online-only nature, which allows us to keep purchase costs as low as possible. By eliminating the need for physical storefronts, we are able to significantly reduce overhead expenses and pass these savings onto our customers. Our warehouse is not open to the public however our simple sample ordering process allows you to be sure you’re getting exactly what you have in mind.

Currently, our company does not ship internationally. As we continue to grow and expand our reach, we are always exploring new opportunities to better serve our customers. Currently we remain committed to providing the best possible customer experience. we are focused on delivering the highest quality products and services to our customers within our current coverage area.

Currently, we only have one location in Brisbane, Australia. However, we are always looking to expand and may have additional locations in the future.

Yes, our email address is hello@onlinetile.au and our phone number is (07) 2113 3041. You can also find these details on our Contact page.

Yes, you can pick up your order from our warehouse in Brisbane, Australia by appointment. Please contact us ahead of time to arrange a pick up time.

We provide estimated delivery times for each order based on the shipping method selected and the destination. You will receive an email with the tracking information once your order has been shipped.