Local Pickup Brisbane – Free

Brisbane Delivery Metro – $90

Any other Location/State – Shipping will be automaticly calculated at checkout.   

Please note: Rural areas / ares not inside our normal shipping routes, an additional charge may be required. 

Our shipping fees are calculated based on the weight of your order and the destination of your delivery. 

Please note that some remote or hard-to-reach locations may incur additional shipping fees. If this is the case for your delivery address, we will contact you prior to shipping to discuss the additional charges.

It will take up to 12 days for you to receive your order from your date of purchase. Once your order is ready for dispatch, you will receive an email from us advising the estimated date of delivery and any tracking advice you will need from dispatch to delivery.

Please note* All samples are cut down into 100x100mm samples

Online Tiles commences orders immediately on order confirmation. Please choose carefully as refunds cannot be given after an order has been placed for change of mind.

Partial returns, spares and leftover tiles will not be accepted for return or exchange.

Online Tiles will arrange return shipping and replacement of the affected tiles within 24 hours of you receiving the tiles. We ask that you please document any damage or issues with photos (ideally still in original packaging) to help identify the cause so that we can continue to improve our service.